FAQ Q&A

Frequently Asked Questions

Frequently Asked Questions

Payment and Deposit

FPX

What is Online payment via KenTrade FPX services?
You can make payment via KenTrade FPX services which linked up with 15 banking portals –
PBe Bank.com Hong Leong Online OCBC Bank
CIMB Clicks AmBank UOB
maybank2u.com Affin Bank Standard Chartered
BANK ISLAM Bank Rakyat Alliance Bank
RHBNow Bank Muamalat Kuwait Finance House
*More participating banks will be added in future.
How long it takes to update your trust balance and trading limit?
Your trust balance and trading limits will be updated in not more than 2 hours. For online payments made during non-trading hours, the updating of your trust account will only take place on the next trading day.
How do I make payment via KenTrade FPX services?
You may go to E-Learning to view online tutorial video on how to perform online payment via KenTrade FPX service.
Can I perform partial settlement of contracts via FPX services?
Yes. Partial settlement of contract is allowed.
Can I perform online settlement of my foreign contracts via FPX services?
No. Online settlement is not applicable to foreign contract settlement
Can I perform online settlement of my overdue contracts via FPX services?
No. Online settlement is not applicable to settle overdue contracts.
How do I verify the status of my deposit?
You may verify the status of your deposit under E Payment > Transaction History or your Trust balance in Account Summary. Alternatively, you may contact your Dealer’s Representative for further assistance.